Summer Swanson
1/5
extremely dissatisfied and disappointed with the recent service myself and my friend experienced. very unprofessional. see photos below.
i called a week ago and scheduled my friend to have a henna done on her pregnant belly for her maternity photos the next day as a gift. my friend brought some inspiration photos to show the henna artist and at the time the artist said no problem. the first issue was after the henna artist began her work and they stopped to take a break and check on the status of the henna- it looked awful. the sun looks nothing like a sun (it couldn’t even pass for a flower) and the lines are unproportional, uneven, and squiggly. i spoke to the artist and asked her to fix the sun and the lines- to which she said she would, but then never once did anything about them or go back to that section. i tell her again once she finished that those areas still to be fixed. she now starts in saying how she can’t recreate the design. the artist says she told my friend she could not recreate the design (to which both my friends that were there said she never did) but regardless- if it’s a design the artist was not comfortable or confident in doing, then why did she not express that or ask my friend to pick a different design? i can understand how certain areas like the flowers making up the moon would be challenging, but a simple sun? come on.
as i said before: this is important as it is for a maternity photoshoot to capture a time that my friend should be able to cherish forever. it has been blatantly ruined by this artist’s work. her belly and this “art” is the centerpiece of the photos. the artist should be ashamed and embarrassed.
to make it worse- the henna artist called me “crazy” when expressing my concerns with her work. “crazy” for expecting a professional service to be done correctly? I paid $120 (and still tipped her, mind you) for work that shouldn’t cost half that. save yourself the trouble and disappointment- go elsewhere.
***edit: they respond to all the bad reviews with the same copy and paste explanation. even more goes to shows how much they represent and care about their establishment. it’s ridiculous and shameful.
also will be waiting for management to reach out like they said. we’ll see.
